We've decided to concentrate all of our attention on our main Web site, www.marineandreef.com. All of the products on Pondandfountain.com are also on www.marineandreef.com. For customer service for any current or past pondandfountain.com orders please feel free to contact us through phone or Email. EMAIL: Please Email us at sales@pondandfountain.com with any questions you have. PHONE: We can be reached M-F 8AM-4PM (Mountain Time--Note: we do not have daylight savings time in Arizona) at toll free 877.878.9349. For the best possible customer service, please identify yourself as a MarineAndReef.com customer so the customer service representative can look at the same Web site you're looking at (we have four retail Web sites, but only one phone number).